๐Ÿ™‹ Frequently Asked Questions

Looking for answers to your burning questions? Look no further than our FAQs! We've got everything you need to put your mind at ease and ensure a stress-free experience. So go ahead, take a peek and let us answer all your wildest queries! If your enquiry isn't on the list, please contact us or ๐Ÿ“ง us at support@thedildohub.com

Broadcasting our seductive vibes straight from our love nest in Dover, we ensure that each pleasure-packed toy arrives at your doorstep from our all-American warehouses. Not only do we offer the finest American online adult novelty shopping experience, but we're also a global playground for independent fantasy sex toy artisans to dazzle you with their masterpieces of pleasure.

Get ready to receive your package from The Dildo Hub in total secrecy! We use sneaky, non-descript boxes to ship your goodies, so no one will be the wiser about what's inside. And that's not all โ€“ we keep everything hush-hush with discreet billing on your statements, whether you use your trusty debit or credit card, PayPal, or Apple Pay. It'll all show up under the innocuous name Booty Republic Ltd, so you can keep your secrets safe and sound. Naughtification guaranteed with The Dildo Hub โ€“ the sexier way to shop!

Hey there, naughty one! Looks like you've stumbled upon the forbidden fruit. Unfortunately, we have to abide by the rules and regulations set by Uncle Sam (Canada and the rest of the world, too!) which means you must be at least 18 years old to indulge in our tantalizing products. Don't fret though, once you reach the age of consent, we'll be waiting with open arms to satisfy your every desire. ๐Ÿ˜‰

Hey there gorgeous! Did you know that canceling your order is totally okay? You have the power to make that decision, so don't worry about a thing. And guess what? We still adore you! So go ahead, make that choice with confidence and know that we're here for you no matter what. ๐Ÿ˜‰๐Ÿ’–

Pleaseย get in touch with us or ๐Ÿ“ง us at support@thedildohub.com no later than 3 hours after your order has been placed.

Get ready to shop 'til you drop, because The Dildo Hub has got you covered with secure and encrypted payment options. Our PCI-DSS compliance and SSL encryption will make you feel confident and at ease as you browse our extensive collection. So go ahead, indulge in a little retail therapy, and trust that your payment information is in safe hands. Lock it up with The Dildo Hub. ๐Ÿ”’

๐Ÿ‡บ๐Ÿ‡ธย For the time being, our delivery operations are limited only to the United States of America, including the state of Alaska, Hawaii, and APO/FPO/DPO addresses.

Nonetheless, if you're craving some naughty fun and want our toys shipped beyond the United States, then just slide ๐Ÿ„ into our DMs and we'll make it happen.

Attention all sexy shoppers! Want to save some bucks while ordering your favorite American pleasure products? Great news! For orders over $139, we are giving free shipping to any part of the country! And for orders below $139, we are charging a super low flat shipping rate of only $7.49. So what are you waiting for? Get your shopping groove on and fill up that cart with all the goodies you want! We promise to deliver them to you in the most engaging, compelling and fun way possible! ORDER NOW and let us sweep you off your feet!

Ready to indulge in some serious online retail therapy? Start by selecting the perfect product that makes you go ๐Ÿ˜. Then, hit that irresistible "add to cart" button and keep loading up your cart with all your heart's desires. Once your shopping spree comes to an end, you'll find yourself at the ultimate checkout oasis. This is where you'll enter all of your spicy details and choose the payment option that makes you feel most alive. Oh, and don't forget to leave us a sexy little comment. ๐Ÿ˜‰ Before you know it, you'll receive an order confirmation email that will make your heart race with excitement. Let the shopping begin! ๐Ÿ’ƒ๐Ÿ›๏ธ๐Ÿ’‹

Get ready for a system that doesn't play games with your pleasure. We don't do backorders. Nope, not here. So when you're shopping with us, you'll never be let down by out-of-stock items sneaking up on you when you least expect it. And trust us, we're not fans of those pesky backorders either. If by some slim chance an item is out of stock, we'll be quick to let you know. And don't worry, we won't leave you unsatisfied. We'll offer either a sexy replacement item or a partial refund. Shop with us and keep the pleasure coming, without any slip-ups.

No. We are an all-American e-commerce adult novelties business. Unless hand-poured, all of our toys are shipped directly from the California warehouses of our logistic partners. We are not open to the public; however, we're exploring into available opportunities to pop a location open in the Sunshine State. Stay tuned! โ˜€๏ธ

In case you've mistakenly provided wrong delivery details,
pleaseย contact usย or ๐Ÿ“ง us at support@thedildohub.com as soon as possible so we can make the necessary amendments.

Listen up, sexy people! Are you ready to go wild and experience the ultimate pleasure? Well, let us give you the inside scoop. We recommend using water-based lubricants for all your pleasure needs. And guess what? Silicone-based lubricants are totally safe as long as you use them with condoms. Now, here's your key tip: never use silicone-based lubricants with silicone-made pleasure products, as they can compromise the structural integrity. So, get down and get dirty, and let the good times roll!

Get ready to make a splash with our selection of waterproof toys! Whether you're a bath babe or a shower lover, our products are designed to keep you safe and satisfied. Look out for the waterproof mark on our product page, and dive into a world of wet and wild pleasure. Don't risk your toy getting all wet for the wrong reasons - if it's not marked as waterproof, keep it high and dry. Trust us, you won't regret adding some aquatic adventure to your playtime. If you like to get a little wet and wild with your toys, just remember that ones with built-in chargers or plugs shouldn't splash around with you. And when it comes time to clean up, make sure that little number is unplugged before you do any spot-cleaning. Stay safe and sexy! ๐Ÿ˜‰๐Ÿ’ฆ๐Ÿ‘™๐Ÿ”Œ

Looking for a naughty good time? The Dildo Hub has got you covered with our collection of sizzling hot adult novelties and pleasure products. But before you get too excited, we need to cover one tiny detail: we can't be held responsible for any injuries resulting from improperly using our tantalizing tools. So, get ready to turn up the heat and dive into an unforgettable world of pure pleasure. Let's play safe and have some fun!

We take pride in providing you with only the highest quality adult novelties and pleasure products. Because your health and safety are our top priorities, all sales are final. Unfortunately, we cannot accept returns or exchanges on any of our tantalizing items. So, take your time, explore the options and make sure that you choose the most electrifying and satisfying product for your needs. Trust us, you won't regret it!

Hey there gorgeous! We know it's a major bummer when your precious package goes missing, but before you freak out, take a deep breath and check your surroundings (maybe it's hiding under the couch?). Oh, and don't forget to ask your hot neighbor if they spotted anything suspicious (wink wink). While The Dildo Hub can't be held responsible for any thieving or misdirection, we've got your back and are ready to answer any questions you may have. And let's be real, you deserve a little self-care during this stressful time. File a claim with the postal service or delivery provider and then treat yourself to a bubble bath or margarita (or both, who are we to judge?). We'll handle everything else with our signature personal touch. XOXO, The Dildo Hub.

Returns and Exchanges

Everything we ship out to you is brand-new, and will be shipped to you in the packaging received from the manufacturer.

Given the intimate nature of the adult novelties and pleasure products we carry, we do not give satisfaction returns. (For example, if you chose a dildo or plug that is too large for your body, or a vibrator that is too strong/weak.) We do this for the safety of our customers, so please research and choose your products carefully.

Due to the intimate nature of the adult novelties and pleasure products sold on this website, and in order to ensure that all of our customers receive only new, unopened items,ย The Dildo Hubย does not accept returns for reasons of dissatisfaction or ordinary wear and tear.

All items are shipped safely and discreetly, and in a manner that ensures safe arrival. If, for any reason, this is not the case, then
pleaseย contact usย or ๐Ÿ“ง us at support@thedildohub.com, and we will work with you. Each case is handled individually to ensure a personal touch.