🌎 Intl Shipping
We ship worldwide.
Discreetly, always.
From Canada to New Zealand and across Europe, every international order leaves our facilities in plain, unmarked packaging — with the same privacy commitment we make to every customer, everywhere.
At a glance
4 shipping tiers from $34.95 — Saver+, Standard, Priority+, and Rush. All flat-rate per order.
100% discreet — plain packaging, neutral return address, and billing as Sp-Tdh-Br on every order.
Same-day dispatch on orders placed before 1:00 PM Pacific (4:00 PM Eastern) on business days.
Customs duties and import taxes are the recipient's responsibility and are not included in shipping charges.
Shipping Options
Four tiers.
One standard of care.
All international rates are flat per order — not calculated by weight. Choose the speed that works for you. The same discreet packaging applies to every tier, regardless of price.
International Saver+
10–15 Business Days
$34.95
International Standard
7–12 Business Days
$44.95
International Priority+
4–6 Business Days
$64.95
International Rush
2–5 Business Days
$84.95
Transit times begin after your order ships — processing time is not included. International delivery times can be affected by customs processing, local carriers, weather, and peak-season volume. Specific delivery dates cannot be guaranteed.
| Method | Transit Time | Price | Typical Carriers & Services |
|---|---|---|---|
| International Saver+ | 10–15 Business Days | $34.95 | USPS First-Class International, DHL eCommerce, FedEx International Economy |
| International Standard | 7–12 Business Days | $44.95 | USPS Priority Mail International, UPS Standard, FedEx International Economy |
| International Priority+ | 4–6 Business Days | $64.95 | DHL Express, FedEx International Priority, UPS Worldwide Expedited, USPS Priority Mail Express International |
| International Rush | 2–5 Business Days | $84.95 | DHL Express, FedEx International Priority, UPS Worldwide Express |
International carriers we use
International shipments are handled by FedEx, DHL Express, UPS, and USPS. Our fulfillment team selects the best carrier based on your destination and shipping speed. You cannot select a specific carrier, but every carrier delivers in plain, unmarked packaging.
- International Saver+: USPS First-Class International, DHL eCommerce, FedEx International Economy
- International Standard: USPS Priority Mail International, UPS Standard, FedEx International Economy
- International Priority+: DHL Express, FedEx International Priority, UPS Worldwide Expedited, USPS Priority Mail Express International
- International Rush: DHL Express, FedEx International Priority, UPS Worldwide Express
Why transit times vary internationally
International shipping involves more variables than domestic delivery. Your package must clear customs, which can take anywhere from a few hours to several days. Transit times also depend on available cargo flights, weather conditions, and carrier routing. Once your package enters your country's postal system, it follows local delivery schedules. Some customers receive orders within a week; others experience delays. These variations are normal for international shipping.
Where We Ship
From Canada to the EU
and beyond.
We've proudly served thousands of international customers across the globe. Below are the regions and countries we currently ship to.
Canada, Mexico
United Kingdom, Ireland, and select countries in the European Union
Australia, Tasmania, New Zealand
Don't see your country listed? We may still be able to ship to you. Contact us to enquire about your location.
Customs & Import Taxes
Important to know
before you order.
The international shipping fee you pay at checkout covers only the cost of transporting your package. It does not include any government-imposed fees your country may levy.
⚠️ Your responsibility as the recipient
You are responsible for paying all customs duties and import taxes. These fees are determined by your country's customs authorities based on the declared value of your order and local import regulations. They are collected by the carrier or your local postal service before delivery — not by TheDildoHub.com. We have no control over these charges and cannot predict what they will be for your specific order. We strongly recommend researching your country's import policies before placing an international order.
What's not included
Customs duties, import taxes, VAT, GST, brokerage fees, and any other government-imposed charges are not included in your order total or shipping fee.
Customs declaration
We describe contents generically (e.g., "personal care products") and declare the actual purchase value as required by law. We do not mark packages as gifts or undervalue orders — this is illegal and puts your shipment at risk of seizure.
Refused or unclaimed shipments
If you refuse delivery, fail to pay customs fees, or allow your package to be returned as unclaimed, we cannot offer a full refund. International shipping costs are substantial, and returned packages often incur additional fees. Please ensure you're prepared to pay any applicable customs charges before ordering. See our Returns & Refunds Policy for full details.
Discreet Packaging & Billing
Your privacy travels
with every order.
International orders receive the exact same discreet treatment as our domestic shipments — plain packaging, neutral billing, and no indication of contents anywhere on the parcel.
Plain Packaging
Every order ships in a plain brown cardboard box or poly mailer — no logos, no product names, no "TheDildoHub" anywhere on the exterior.
Discreet Billing
Your card statement shows Sp-Tdh-Br, not "TheDildoHub" or any reference to adult products. Some banks may display a slightly truncated version — this is outside our control.
Neutral Return Address
The return address shows a city and state only — no business name, no indication of what's inside.
Customs Forms
Contents are described generically (e.g., "personal care products") and declared at actual purchase value as required by law. Your privacy is protected at every stage of the journey.
Processing & Tracking
From our hands
to yours.
Daily Cutoff
Orders placed by 1:00 PM Pacific (4:00 PM Eastern) on business days ship the same day. Orders placed after the cutoff, or on weekends and federal holidays, ship the next business day.
Processing Time
Most orders ship within 1–2 business days. Orders placed late Friday, over the weekend, or on holidays ship the following business day.
Order Confirmation Email
Your shipping notification contains a tracking link. Click it to follow your package in real time via the carrier's site.
Shop App by Shopify
Download the free Shop app to track all your orders from one place. Available on iOS and Android.
Tracking during customs clearance
International tracking may be less detailed than domestic tracking, particularly once your package enters your country's postal system. There may be periods where tracking updates pause during customs clearance — this is completely normal. If your tracking hasn't updated in an unusually long time, contact us and we'll investigate.
Lost, Delayed, or Stuck?
We've got
your back.
We've helped thousands of international customers resolve shipping issues. When things go wrong, we'll work with you to make it right — reshipping at no additional cost, providing a refund, or issuing store credit.
Stuck in Customs
If tracking shows your package is held in customs, it usually means authorities are assessing duties or require additional information. The carrier will contact you with instructions. Please respond promptly to avoid further delays or package return.
Shows Delivered, Not Found
Check thoroughly with everyone at your address, around your property, with neighbors, and with building management. Your package arrived in plain packaging, so it may not be immediately recognisable. If still not found after 48 hours, contact us.
Lost Package
If tracking hasn't updated in several weeks beyond the expected window, or the carrier declares it lost, contact us. We'll file an international claim and work with you on a resolution — reship, refund, or store credit.
Delayed Package
International delays are common due to customs processing, carrier routing, and local postal efficiency. If tracking shows your package is still moving — even slowly — please allow extra time. If significantly beyond the estimated window, reach out and we'll investigate.
Frequently Asked Questions
Quick answers
to common questions.
Is the packaging discreet for international orders?
Will I have to pay customs fees?
What does the customs form say?
How long will delivery take?
International Standard: 7–12 business days · $44.95
International Priority+: 4–6 business days · $64.95
International Rush: 2–5 business days · $84.95
Actual times vary based on customs clearance and local postal services.
Do you ship to my country?
Can I get free international shipping?
What if my package is seized by customs?
Can I change my address after ordering?
What if my package is lost?
Still have questions?
We're here seven days a week.
Our support team is happy to help with any questions about international orders, customs, or delivery.
